Refund and Exchange Policy -pillbuddy.in

www.pillbuddy.in

Pillbuddy.in is an Online store of Next Door Pharma. New Rajanna Layout, Hormavu Agara, Bangalore 560043.

Overview

Refund and Returns Policy

At Pillbuddy.in, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a 7-day return and refund policy.  

Our refund and returns policy lasts 7 days from Invoice Date. If 7 days have passed since your purchase, we can’t offer you a refund or exchange.

Products eligible for return and refund:

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Products not eligible for return or refund:

We do not accept products that are

Opened or used products

To complete your return, we require a receipt or proof of purchase.

How to return an item:

Contact our customer service team by email at [sales@pillbuddy.in] or by phone at [9741823435] within 7 days of receiving your order.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 2 working days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {sales@pillbuddy.in}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Shipping Policy

Product will be delivered within 24 hours from time of order confirmation.

Need help?

Contact us at {sales@pillbuddy.in} for questions related to refunds and returns.

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